Cookies and Privacy Policy

Last updated: {today}

1. Introduction

Agreed Online Ltd ("we", "our", or "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, and store your data, as well as how we use cookies on our website.

2. Who We Are

Company Name: Agreed Online Ltd
Registered Address: Somerset House, 37 Temple Street, Birmingham, B2 5DP
Email: hello@agreed.co.uk
Phone: 0121 517 0465

3. What Information We Collect

  • Personal information (name, email address, phone number, etc.) when you register, book a viewing, or contact us
  • Usage data through cookies and tracking technologies
  • Technical data such as IP address, browser type, and operating system

4. How We Use Your Information

  • To provide and manage our services
  • To process enquiries, viewings, and feedback
  • To improve our website and customer experience
  • To comply with legal obligations
  • To send you updates, if you have opted in

5. Sharing Your Information

We do not sell your data. We may share your information with trusted third parties such as:

  • Viewber Ltd, to facilitate property viewings
  • CRM or marketing platforms we use to communicate with you
  • Legal or regulatory bodies if required by law

6. Data Retention

We retain your data only for as long as necessary for the purposes we collected it for, including legal or regulatory reasons.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing at any time
  • Lodge a complaint with the ICO if you feel your rights have been violated

8. Cookies Policy

Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us understand how our site is used.

Types of Cookies We Use

  • Essential Cookies: Enable core functionality like security and network management
  • Analytics Cookies: Help us improve the site by collecting usage information (e.g. Google Analytics)
  • Marketing Cookies: Track visitor activity across websites to deliver targeted ads
  • Third-Party Cookies: Set by external services like YouTube or social media platforms

Managing Cookies

You can control cookies through your browser settings. Please note that disabling cookies may impact your experience on our site.

9. Changes to This Policy

We may update this policy from time to time. Changes will be published on this page with an updated date.

10. Contact Us

If you have any questions about this Cookies and Privacy Policy, please contact us:

  • Email: hello@agreed.co.uk
  • Address: Agreed Online Ltd, Somerset House, 37 Temple Street, Birmingham, B2 5DP
  • Phone: 0121 517 0465